NLP (Natural Language Processing) is a subfield of artificial intelligence that focuses on enabling machines to understand, interpret, and generate human language. NLP is used to analyze text, speech, and other natural language inputs to generate meaningful insights and to automate tasks like customer service, sentiment analysis, text classification, and machine translation.
For example, NLP can be used to build a chatbot that can answer customer queries and provide customer service. The chatbot can be trained to understand the customer’s intent from the natural language input and respond accordingly. It can also be used to automatically classify text into different categories, such as sentiment (positive or negative), topic, or intent.